Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation. We aim to provide “on time” and efficient service to minimize your wait time. Most patients are seen either at or before their appointed times. Very rarely, but occasionally, we get behind schedule and will do our best to get you in then out on time. Part of helping us stay on time is our patients’ commitment to being on time as well.
Your understanding during last minute emergencies is an important part of appointment scheduling efficiency. We strive to get our emergencies into the office the same day even if only for an evaluation for future treatment. If we can’t ,we will always offer you a future scheduled time with the understanding that we will call you as soon as an earlier time becomes available.
If you have an after-hours emergency, please do not hesitate to contact us. We provide a 24-hour emergency phone number to all our current patients. Push option 5, and we’ll be just a phone call away.